![]() To conclude, as an agency we love slack and use it on an hourly basis. These words will resonate well with users pre-slack days. We never had problems where team members didn’t get messages or file were blocked, slack crashed etc. Tools like Skype running for decades still are no match to Slack on reliability. However, the way it gracefully responds to broken wi-fi or potential errors adds to the excellent user experience. Slack is not perfect it does crash once in a while. ReliabilityĪs a user you want things to work. ![]() Coming from white and grey interfaces, Slack added the dark theme, which looks excellent. The fact you can customise welcome quotes when slack loads up show how the team has thought of tiny little details to delight team members and create great user experience to make the product stick! Also as a sidenote slack looks pretty great. Slack is packed with tiny little details which collectively makes it a great product. Great User ExperienceĬoming from a design background, I love the attention to detail. As a user I don’t have to care or worry about how it works, it just does. It works seamlessly and syncs across, technology at its best. I now use slack on my iPhone, some of our team members use slack on Chrome while some have slack installed on their Windows machine. Tools like Dropbox disrupted the file-sharing market and created a tool which shared files across various platforms, operating systems, devices. I have been a Mac user since 2007 and our remote team mostly devs used Windows. However, I want to focus on slack.įor most of you, slack might be your first team chat app and to understand why it has taken over team communication is down to 3 things. Now I use Skype to either speak to family members who still have a desktop or with some connections who don’t want to adapt. Its strange over the years, when I first used Skype (which almost dominated the marketplace) turned out to be a complete failure and lost its market. Cleaner, great User interface and the most important bit - it worked. Straight away I saw channels, hashtags, gifs, emojis. ![]() I was working as a contractor and invited by the CEO. It started when I was invited to join a Slack Team. Because I was a happy customer and pretty much satisfied, I didn’t want our team to switch over…yet. Something was different, and I felt the pain we endured has somehow replaced with some cool words. I remember the first time I heard about it was at an event when the organisers shared their slack channel with the participants. Slack mostly attracted SaaS companies and disrupted the marketplace. ![]() We were quite happy with hipchat and soon found a new kid on the block. As a landing page agency, we had many assets to send around, and hipchat replaced our email. Hipchat was fun, and we used it as part of our daily communication. Our whole team of 10 adapted to hipchat quickly and found ourselves hooked. I was thrilled, Hipchat looked promising. After a quick google search, hipchat popped up. Campfire was fun, but as our team was growing, we soon found we needed a more dedicated app for communication. I stumbled upon Campfire, although pricey we gave it a shot. In our early days back in 2007 I started looking for an app which could improve our communication, help us collaborate and add some fun ![]()
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